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Broadband2021-03-26T09:08:23+00:00

Enjoy Fast NBN™ Internet, NBN™ Address Check Here

  • Free Activation

  • No Lock-in

  • Upgrade your plan for Free

  • Unlimited data

  • Plans from $69/mth

Speed: Standard

NBN 25/10* Unlimited Data

Typical evening speed should be 22.75 Mbps

No lock-in / Free activation

$69/mth

Speed: Standard Plus

NBN 50/20* Unlimited Data

Typical evening speed should be 45 Mbps

No lock-in / Free activation

$79/mth

Speed: Premium

NBN 100/20* Unlimited Data

Typical evening speed should be 91 Mbps

No lock-in / Free activation

$105/mth

* Denotes Plan Download/Upload bandwidth in Megabits per second (Mbps)

Need Help? Contact Us

Do you need a modem?

Would you like us to provide you with a high-performance NBN™ Modem with WiFi, allowing remote modem support from ReadiiNet?

Yes
No

Your NBN connection will require a modem router that is compliant with the NBN™ equipment specifications. Modem routers purchased from ReadiiNet are compliant and NBN™ registered.

If your current modem router is not registered as compliant with NBN™, then NBN™ as the network supplier may, in some circumstances be unwilling to investigate or repair a fault associated with your service.

This is why we advise purchasing our recommended ReadiiNet modem routers as these have been certified to work and are registered with NBN™. This means we can ensure your service works as expected and provide full support. If you are thinking of using your current modem, are you using it with an existing NBN™ service? If not, there is a chance that it will not work with your new ReadiiNet NBN™ service.

Whirlpool, the popular Industry Forum, maintains a very good list of NBN™ compatible modems/routers. Go to: https://whirlpool.net.au/wiki/fttn_registered_modem_router

If you are still not sure please contact our support team

Our modems, selected based on performance and reliability, are configured in advance and certified by ReadiiNet to work with the specific NBN™ technology at your place. We are also able to provide full support. If you are thinking of using your current modem, there is a chance that it will not work with your NBN™ connection even if the box states that it is NBN™ ready.

24 Month Lock In

Yes
No

Plan Summary

Standard NBN 25/10


Min charge $69
Total upfront cost $69

Monthly charge:

$69/mth

Order Now

Fully loaded with all the features you want

Check out what our NBN™ plans include:

Australian Owned and Operated

At ReadiiNet broadband you will receive dedicated Australian Based account managers so we can get to know you.

Optimised for streaming

We optimise the performance of video streaming services to ensure you get the best possible viewing experience.

Speed check

If your place is connected by FTTN, FTTB or FTTC technology, we’ll let you know your access line speed soon after activation. If NBN™ Co cannot deliver your plan speed, we’ll offer you a downgrade and refund any price difference.

No Lock in contracts

With our no lock in contracts you can try our best in class customer service without any fear of being stuck if we don’t meet our promises to you.

Changing plan is free

At ReadiiNet broadband if you want to change Plans up or down because life has changed let us know and we can make that happen for you. We are ReadiiNet.

Unlimited data plans

With all our plans having unlimited downloads and uploads, you wont need to worry about using too much or being slowed down ever again.

NBN™ Plan Speeds Explained

If speed is as important to you as it is to us, you’ll want to read the below information.

Your Connection Speed – what influences performance2020-12-12T00:10:38+00:00

There are many elements that affect the internet speeds achievable at any given time at your premises. Elements that include but not limited to:

  • the connection technology at your address
  • NBN™ and ISP network congestion
  • the quality of the connection in your area and your premises
  • The quality of your in-premises cabling, your equipment and number of devices in use.

The factors affecting internet speeds are described in more detail in the following topics.

NBN™ Connection Technologies2020-12-12T00:18:44+00:00

NBN™ employs different connection technologies when connecting your premises to the ReadiiNet NBN™ network. ReadiiNet will confirm the technology for New Services prior to completion of your order. NBN™ connection types have different theoretical maximum speeds. Within each technology, ReadiiNet has multiple speed tiers to choose from. The table below explains the different NBN™ connection technologies:

Connection technology Description
Fibre to the Premises (FTTP) Optical Fibre runs from the Internet and ReadiiNet network direct to your premises.
Hybrid Fibre Coaxial (HFC) Optical Fibre runs from the Internet and ReadiiNet network to a node in your street or nearby street. An existing coaxial cable then runs from the node to your premises.
Fibre to the Node (FTTN) Optical Fibre runs from the Internet and ReadiiNet network to a node in your street or nearby street. Copper wires (typically what was used for the old phone line) runs from the node to your premises.
Fibre to the Curb (FTTC) Optical Fibre runs from the Internet and ReadiiNet network to a pit in footpath close to your premises. Copper wires (typically what was used for the old phone line) runs from the pit to your premises.
Fibre to the Building (FTTB) Generally used in apartment blocks or similar type of buildings. Optical Fibre runs from the Internet and ReadiiNet network to a node in your building’s communications equipment room. A copper cable runs from the node your premises.
Fixed Wireless Typically used in circumstances where the distance between premises is large. A fixed antenna on your roof receives a signal from an NBN™ wireless tower.
Satellite A satellite dish is installed on your roof and receives a signal from a satellite.
Typical Evening Speeds2020-12-12T00:20:03+00:00

Typical Evening Speed is the average speed experienced by a representative group of users between the hours of 7pm and 11pm. It is not a guaranteed minimum speed and past performance is not an indication of expected future speed.

The actual speed you will experience depends on a multitude of factors such as your access technology, the total demand on the network during this period, local internet traffic volumes and your physical line condition.

To understand download speeds, it may help to think of the ReadiiNet network as like a highway. Your speed tier sets a maximum speed limit for how fast your data is allowed to travel on the highway. During quiet periods, data may be able to travel across the network at the relevant speed tier ‘speed limit’.

During peak periods, however, like any highway, the speed of data on the network often slows with congestion and the speed at which your data can travel will often be much less than the ‘speed tier’ speed limit of your access line.

Factors that may influence you ReadiiNet connection2020-12-12T00:21:22+00:00

Factors specific to your access line at your physical location can affect your internet speeds. These can include:

FTTN or FTTB technology

  • Length of the copper line from the premises to the node
  • Quality of the copper line from the premises to the node
  • Co-existence period
  • Weather conditions
  • Quality and layout of on-premises cabling
  • Internal and external electrical interference

HFC technology

  • Quality of co-axial cable
  • Quality and layout of in-premises cabling
  • Internal and external electrical interference

Fixed Wireless technology

  • Signal strength or obstruction of the antenna’s line of sight to the tower
  • Weather conditions, like extreme heat and heavy rain
FTTN/B/C speeds2020-12-12T00:22:20+00:00

ReadiiNet will advise the estimated maximum speed that your access line is capable of (your access line speed) during the ordering process. Firm details can only be determined once your FTTN/B/C service has been installed and tested.

When activating your service, NBN™will test your access line speed. If NBN™ advises us that your access line is not capable of supporting the speed tier you have chosen, we will give you the option to move your service to a lower speed tier and credit any difference in speed tier charges you have paid. If you decide to downgrade your plan speed tier, you need to do so within 3 months of your NBN™ service being activated in order to receive any applicable credit.

FTTN/B/C Co-existence period and potential speed impact2020-10-15T12:02:36+00:00

Co-existence means that your NBN FTTN/B/C service, which partly uses the copper network, will co-exist with other services using the copper line from your local exchange to your premises. These other co-existing services include:

  • ADSL, ADSL2, ADSL2+
  • SHDSL
  • ISDN
  • Any other Copper ULL based service other than VDSL

The Co-existence period is the period of time commencing from the date you are first able to acquire an NBN™ FTTN/B/C service, up to the date which all legacy services (listed above) are disconnected from your local exchange.

The presence of legacy services during the Co-existence period may adversely affect the performance of your NBN™ FTTN/B/C service as follows:

  • Cross talk
  • Downstream power back-off applied by NBN™
  • Other temporary measures taken by NBN™ to manage interactions between the performance of your NBN™™ FTTN/B/C service and Co-existing services.

NBN™ Co considers a NBN™ FTTN/B/C service to be within specification if the speed achieved during the Co-existence period is higher than 12Mbps down and 1Mbps up, and once Co-existence period has ended, higher than 25Mbps down and 5Mbps up – regardless of the speed tier ordered.

ReadiiNet will always attempt to deliver the highest speed possible, however, as described above, there may be factors outside of our control. ReadiiNet always recommends that you use the ReadiiNet supplied modem for NBN™ FTTN/B/C services to ensure we can deliver the highest speeds possible on your copper line and to facilitate the best possible levels of support.

Network management and congestion2020-12-12T00:23:17+00:00

During busy periods with high levels of network user traffic, broadband speeds may slow down as more users use our network at the same time. During these periods, the speed of the core NBN™ network more generally determine the internet speeds you experience rather than your access line speed or the speed tier you select.

In order to mitigate periods of congestion, ReadiiNet employs network management tools to prioritise different data types. For example, during periods of high network utilisation, we prioritise data for VoIP and video streaming (which require particular data speeds to operate effectively) over general downloads or internet browsing. Further, general browsing and downloads will be prioritised over software upgrades and file-sharing applications that can adversely affect a network if not managed during peak periods.

Your experience is also affected by the source of content and by congestion at the website servers providing that content. If you’re downloading, for example, from a server which is congested or has only a small capacity, it will be slow even if you have a fast home connection. If those servers are in another part of the world, speeds may also be affected by the amount of traffic on any international data links.

In your premises – cabling and equipment2020-12-12T00:25:02+00:00

Your Internet experience can also be affected adversely by a variety of elements inside your premises. These may be:

  • Damaged, corroded, badly connected or poorly installed copper lines or LAN cabling within your premises can significantly reduce your Internet speed.
  • Your Equipment: the quality and age of your modem, routers and devices can all affect internet speeds, and can be more noticeable at higher data speeds.
  • Wi-Fi performance: The location of your modem and any radio or electrical interference with other devices in or near your home can adversely impact your connection performance.
  • Demand: the more users and devices utilising your WiFi and Internet access may cause individual users to experience a reduction in connection performance
  • Infections: Viruses and Malware can also play a role in reducing user experience.

Your questions about NBN™ answered

We’d love to hear from you, but before you give us a call, see if the answer you’re looking for is below!

What is the NBN™?2020-12-11T23:56:19+00:00

The NBN™ network, is Australia’s national Broadband Internet network. It has been built (and continues to be developed) to provide all Australians with access to ‘fast’ Broadband Internet Access no matter where you may live.

When can I connect?2020-12-11T23:57:00+00:00

Check your address in the field above to find out if you are able to have NBN™ services delivered.

How do I connect to the NBN™?2020-10-15T12:01:56+00:00

NBN™ Co will let you know when your home has been connected via one of several technologies. Your home will be connected via either fibre-to-the-premises (FTTP), fibre-to-the-node (FTTN), fibre-to-the-basement (FTTB), fibre-to-the-curb (FTTC), Fixed Wireless or Satellite technology.

Once connected you need to choose your ReadiiNet NBN™ plan. We have three great-value unlimited plans to choose from. Check out our plans here. ReadiiNet NBN™ Plans.

Once you have signed up for your ReadiiNet NBN™ plan, we’ll work on your behalf with NBN™ Co to make sure the connection happens as smoothly as possible. No more horror stories, just 24/7 support to get you online quicker.

When will the copper network be disconnected?2020-12-11T23:57:55+00:00

Approximately 18 months from the date your area has NBN™ rolled out, the old Public Switched Telephone Network (PSTN) and the old style ADSL services will be disconnected. You will receive notifications from NBN™ Co advising of these events as they near, and as they are completed.

What is the NBN™ Co New Developments Charge?2020-12-11T23:59:13+00:00

As of April 1, 2016, NBN™ Co implemented a $300 charge for all connections made in areas they have identified as within the boundary of a new development. The decision was made to shift the cost of infrastructure onto the “parties that use or benefit from them”. The charge is a partial recovery cost for nbn™ for providing telecommunications infrastructure in new development areas.

During the process of activating your NBN™ service, you will be informed by ReadiiNet if your premises have been classified as a new development by NBN™ Co and offered the option of continuing or cancelling your ReadiiNet order.

Will all NBN™ homes receive the highest speeds?2020-12-12T00:01:17+00:00

Unfortunately no! Not all access lines (the line connecting your premises to the nbn™) can support all speeds tiers. For example, the fastest speed tier available for Fixed Wireless access line connections is Standard Plus nbn50.

ReadiiNet Premium 100/20 is not available for all premises serviced by FTTN, FTTB and FTTC connections.

An NBN Estimate of available service speed will be provided to you by ReadiiNet during the site qualification prior to order placement.

Note that a ReadiiNet Plan speed represents only the theoretical maximum speed of the access line connecting your premises to the NBN™. The actual data transfer speeds that you experience, particularly during busy periods, may be limited by demand in other parts of the network and will typically be much slower. For more information about NBN™ speeds and factors that affect them, see ‘About Speed’.

Do I need a new modem for NBN™?2020-12-12T00:01:52+00:00

As nbn™ now uses multiple technologies, we strongly recommend that you use our recommended Billion WiFi modems. Our modems are configured in advance and you can be assured by ReadiiNet that it will work with the specific nbn™ technology at your premises. We are also able to provide full support. If you are thinking of using your current ADSL modem, there is a chance that it will not work with your nbn™ connection.

What type of modem do I need for NBN™ FTTN and FTTB?2020-12-12T00:03:21+00:00

Your FTTN/B VDSL connection will require a modem router that is compliant with the NBN™ VDSL2 equipment specifications. Modem purchased from ReadiiNet have been carefully chosen for performance and reliability, are compliant and NBN™ registered.

In some rare cases, NBN™ may place a service into a Repair Profile and/or Suspend a service if they determine that the VDSL2 equipment is causing detriment to other services. It is not enough for a modem to just have VDSL2 support – it must support all of the required NBN™ features and have them switched on.

This is why we advise purchasing our recommended Billion VDSL2 modem as these have been certified to work and are registered with NBN™. This means we can ensure your service works as expected and also provide support if required.

How do I organise for cabling to be repaired, or new cabling to be installed, if my premises needs it?2020-10-15T09:53:47+00:00

If you would prefer to shop around for your own cable technician, rather than use the network carrier technician to install or repair your B-side or internal cabling, make sure you use a Registered Cabler. To find the Registered Cabler nearest you, please visit http://www.registeredcablers.com.au/find-cablers

How long will it take to hook up to the NBN™?2020-10-21T08:26:20+00:00

The time it takes to connect your NBN™ service will vary depending on a number of factors such as your location and the type of premises being connected and the availability of NBN™ field staff.

  • For fibre-to-the-premises (FTTP) 4 weeks if no NBN™ external box has been fitted your premises.
  • For fibre-to-the-premises (FTTP) with an external NBN™ box installed and fibre-to-the-node (FTTN) fibre-to-the-curb (FTTC) and fibre-to-the-basement (FTTB) between 2-3 weeks.
  • For Hybrid fibre-coaxial (HFC) 4 weeks.
  • 2-3 days if both internal and external NBN™ boxes have been installed for fibre-to-the-premises (FTTP).

The timing above may vary. Whilst ReadiiNet endeavours to connect your new service as quickly as possible, there may be many factors outside of our control. Should these factors arise, we’ll do our best to keep you apprised of the situation, so you are fully aware of any issues.

NBN™ terms of use

This is the stuff you need to understand before you order your service. Make sure you read it carefully. Seriously, it is worth taking the time to read it all, so you know exactly what you are signing on for.

About your service2020-10-15T10:00:26+00:00

You must be over 18 years old to purchase this broadband or broadband and home phone service. To transfer a service from another provider to ReadiiNet, you must be the account holder of that service.

The service qualification check is only a preliminary result of plans and prices available in your area. Please note that the result may vary as we process your order and activate your connection.

About free activation2020-10-15T10:01:09+00:00

Where advertised as such, the broadband activation fee only is free. Depending on the service ordered, there may be additional up-front charges which are not free. These charges include, but are not limited to, charges such as Phone Line Activation Fee or Copper Line Installation Charges, Lead-in or Additional Cabling, Additional Line Fee, Equipment Charges such as Modems, Routers or Splitters, Missed Appointment Fees or any complex on site work required to provide a functional broadband service. Charges are dependent on the type of work that needs to be done and will be decided by ReadiiNet’s network supplier and passed on to you at cost price (plus GST).

New Developments Charge2020-10-15T10:01:54+00:00

On 1 April 2016, NBN™ Co introduced a New Development Charge which is applicable to all Internet Service Providers. If your address has been classified by NBN™ Co as a new development, ReadiiNet will be charged $300 by NBN™ Co. ReadiiNet will charge you a $300 New Development Charge to connect your service. You can elect to pay this charge off monthly by selecting a 12-month contract term with ReadiiNet. If you do, the monthly installment of the New Development Charge will be applied to your monthly invoice for the life of your contract term. Should you cancel your service before your contract expires, any unpaid monthly New Development Charges will be added to your Early Termination Fee. Customers choosing a No Lock-in contract will be charged the once-off $300 New Development Fee on their first invoice. The NBN™ Co New Development Charge is in addition to ReadiiNet’s Service Activation Fee.

Total Minimum Costs2020-10-15T10:02:34+00:00

Month-to-Month contract term = ((Monthly Broadband Plan Charge + Optional Add-On Features) x 1 month) + Service Activation Charge.

Additional service connection charges may apply depending on the type of connection (or reconnection) and the type of work required to activate your new broadband service.

Early Termination Costs2020-10-15T10:03:20+00:00

Unless there has been a major failure to comply with statutory guarantee under the Australian Consumer Law an Early Termination Charge (ETC) is payable if you wish to cancel this broadband service within the minimum contract term.

The ETC will be pro-rated by the number of months remaining in your minimum contract period. You may cancel your service at any time by giving ReadiiNet thirty (30) days’ notice (including if you do not wish to continue to use the service after the end of the minimum term of the contract).

Early termination charges are as follows:

  • 24-month contract: Pro Rata charges based on full term contract Termination.
  • Month-to-month contract: No Early Termination Charge (ETC) applies.
Battery Back-Up2020-10-15T10:03:56+00:00

ReadiiNet does not provide battery backup for NBN™ FTTP & Wireless services. You should be aware of the implications of a mains power outage:

  • Your Network Termination Device (NTD) will not function.
  • Your internet connection will not operate.
  • Your telephone handset connected via your NBN™ NTD won’t work and you won’t be able to make calls, including Emergency 000 services.
  • Your back-to-base alarm system or medical alarm which relies on an internet connection will not work.
  • Your mobile phone should be fully charged just in case you need to make emergency calls.
ReadiiNet does not offer Priority Assistance2020-10-15T10:04:31+00:00

Telstra’s Priority Assistance is a service designed to help customers who have (or are living with someone who has) a diagnosed life-threatening medical condition, and whose life may be at risk without access to a fully operational phone service.

This ReadiiNet service does not support the “Priority Assistance” service features. Telstra is the only carrier required to provide priority assistance services to its customers as a condition of its licence. For more information about Priority Assistance Services, please refer to https://www.telstra.com.au/consumer-advice/customer-service/priority-assistance.

Hardware2020-10-15T10:04:58+00:00

To ensure the optimum performance of your service, and to allow ReadiiNet to deliver full technical support we recommend purchasing our READIINET modem when you order your service. Full specifications for the modem can be found here.

Billing and payments2020-10-15T10:07:01+00:00

If you have ordered a modem from ReadiiNet we will email you your bill for the modem and shipping costs at least 4 days before your service is activated. We will also debit your account at the same time.

The date your ReadiiNet service becomes active is known as your anniversary date.

  • Any broadband activation charges due
  • Any additional service connection charges (such as New Development Fees or additional site work)
  • Your first month recurring plan fee

After the first month, you will receive your monthly bill via email on your anniversary date each month.

Your ongoing monthly bills will include charges for both the current month recurring plan fee and any prior-month excess usage or other billable activity.

Your nominated bank account or credit card will be debited on or around your selected billing date. /15/01

Credit check2020-10-15T10:07:37+00:00

When you order a service, ReadiiNet may give information about you to a credit reporting agency to obtain a consumer credit report about you and/or allow the credit reporting agency to create or maintain a credit information file containing information about you. This information may include the details given by you to ReadiiNet when ordering your service.

Changing your plan is free2021-01-21T06:19:27+00:00

Changing your ReadiiNet NBN™ plan is free. Even if you are still within your contract term, you can switch to a plan of higher or lower value without being hit with a plan-change fee. You’ll also keep your current contract end-date if you have one.

Switching plans is as simple as logging into My ReadiiNet or calling 1300 787 323 and selecting your new plan. Please note that you can only switch to a new ReadiiNet NBN™ plan no more than once each month.

Changing plan and billing2021-02-05T00:35:53+00:00

The following example explains how your change of plan will be billed and what happens to your anniversary billing date.

Your plan change request is activated on 17 March
Your previous plan fee was $39.99 per month
Your new plan fee is $49.99 per month

An invoice will be emailed to you on 17 March and you will receive an invoice for this service on the 17th of each following month.

This first invoice will include a pro-rated credit for your old plan’s monthly fee for 17 March to 31 March, calculated as follows:

$39.99/31 days = $1.29 per day
$1.29 x 15 days remaining in March = $19.35

Plan change promotional credits such as “first month free” will also appear on your first invoice. If the promotion offers the “first two months free” you will be credited over your first two invoices.

Your new invoice and future invoices will also include your new monthly plan fee of $49.99 and your nominated credit card or bank account will be debited 10 business days after you receive your invoice by email.

Things you need to know

How speed tiers work2020-10-29T07:32:43+00:00

A speed tier (plan) is the theoretical maximum speed of the NBN™ access line connecting your premises to the NBN™. The actual speeds you may experience, particularly during busier, peak periods, may be restricted by demand in other parts of the network and may often be less than the maximum. For more information, please see About NBN™ FTTN/B/C/P/HFC/Fixed Wireless speeds.

Typical Evening Speed explained2020-12-07T10:08:27+00:00

The actual speed you experience depends on several factors such as; your NBN™ access technology; your ReadiiNet plan; the total demand on the network at that time; local Internet traffic volumes and your physical line condition. For further information see About NBN™ FTTN/B/C speeds.

About NBN™ FTTN/B/C speeds2020-12-12T00:59:43+00:00

NBN™ utilises multiple technologies and methods to provide access services. These are; Fibre To The Node (FTTN); Fibre To The Building (FTTB); Fibre To The Curb (FTTC); Hybrid Fibre Coax (HFC) and Fixed Wireless. Which access technology is available at your premises is dependent on the NBN™. Not all FTTN, FTTB, FTTC NBN™ access lines support all speed tiers above NBN12. An NBN Estimate of available service speed will be obtained during the site qualification prior to order placement.

ReadiiNet Unlimited Plans are subject to ReadiiNet’s Internet acceptable use policy2020-10-29T07:36:33+00:00

Plans with unlimited data allowances are subject to ReadiiNet’s internet acceptable use policy.

Customer Self Help/Support Information2020-10-29T07:39:43+00:00
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